FAQ

Yes. All orders to European countries are shipped with complimentary express delivery via DHL Express. No minimum order value.

European orders: 1 to 3 working days from dispatch. UK: 2 to 4 working days. International: calculated at checkout based on destination.

Yes, we ship worldwide. International orders may be subject to local customs duties and import taxes, which are the responsibility of the customer.

Yes. All orders are fully tracked. Your tracking number is included in your shipping confirmation email.

We accept returns within 30 days of delivery. All European returns are free — we provide a pre-paid DHL return label. Email info@nadadebajo.com with your order number to start the process.

Email info@nadadebajo.com with your order number and reason for return. We will send a pre-paid return label within 1 working day.

Yes. Email us within 30 days of delivery with your order number and the size you need. We will arrange the exchange once we receive your original piece.

Refunds are processed within 5 to 7 working days of receiving your return, using your original payment method.

We use natural and recycled fabrics of the highest European standards — primarily European linen, GOTS-certified organic cotton, cupro, silk, TENCEL Lyocell, SeaCell and washed Belgian linen. Full fabric details are listed on each product page.

Sustainability is the foundation of how we make clothes — not a marketing claim. We use certified natural and recycled materials, manufacture in small ateliers in Barcelona, and operate a circular resale and repair programme. We do not use the word 'sustainable' without evidence to back it up.

Every piece is handmade in small ateliers in Barcelona, Spain, by artisans who are masters in their craft.

See our Size Guide for full measurements and EU/international conversion tables. If you are between sizes or unsure, email info@nadadebajo.com with your measurements and we will advise.

Most pieces are true to size with a relaxed fit. Individual product pages include specific fit notes and model information for each style.

My closet is our circular resale and repair programme. When you are ready to move on from a piece, we help you resell it and give you store credit in return. We also offer an in-house repair service for all NADA DEBAJO garments.

Contact us at info@nadadebajo.com. We will agree a resale price, list the piece for you, and send you store credit when it sells.

Yes. We offer an in-house repair service for all NADA DEBAJO pieces. Contact us at info@nadadebajo.com with details of the repair needed and we will provide a quote.